See a Doctor 24/7 with Virtual Visits

If you or your family are Blue Cross® Blue Shield® of Texas members through District benefits and you get sick in the middle of the night, on weekends, or while traveling, you can see a doctor 24 hours a day, seven days a week, from wherever you are by mobile app, online video, or phone with a virtual visit.

VIRTUAL VISITS are a faster and easier choice.

  • Talk to a Virtual Visit doctor in just minutes or schedule a time that works for you. With an average wait time of 20 minutes, you can be talking with a board-certified doctor for treatment on a variety of non-emergency conditions,
  • Receive care for more than 80 medical conditions like allergies, cold/flu, sinus or ear infections, fever, pink eye, insect bites, and UTIs.
  • It’s a reliable and affordable alternative to urgent care clinics.
  • Your doctor can order prescriptions to your preferred pharmacy.

BEHAVIORAL HEALTH
Consultations with licensed therapists and board-certified psychiatrists are available from the privacy of your home.

  • With hundreds of licensed therapists in the MDLIVE network, it’s easy to find a provider that is the right fit for you.
  • Have your first therapy appointment in a week or less compared to the weeks or months it takes to schedule an in-person visit.
  • Care is available for issues like anxiety, stress, life changes, grief, and depression.
  • Virtual Visit licensed therapists have an average of over 10 years of experience.
  • You can choose the same provider for every visit or switch at any time.

Be ready when you need a Virtual Visit. Download the BCBCTX app to access MDLIVE from your mobile device or visit the MDLIVE website to activate your account. Enter your BCBSTX Member ID and date of birth to get started. Dependents can sign up too.

When you register for your MDLIVE account now through December 31, 2022, you will enter to win a $100 prepaid gift card. No purchase is necessary to enter or win, and a consult with an independently contracted MDLIVE doctor or therapist is not required to be eligible.

After you’ve registered, finding a Virtual Visit doctor is easy. You’ll
1. Log in to Blue Access for MembersSM (BAMSM)
2. On the BAM homepage dashboard, select Find All Care under Find Care
3. Select the Virtual Visits link under the page’s Find Care title.
4. Click the Schedule a Virtual Visit button and sign up on MDLIVE’s website